#BELLHOP JOB DESCRIPTION HOW TO#

State employment offices may also provide job listings for bellhops and porters. Interested individuals should apply directly to the manager of a hotel that interests them. Elevator operators and other entry-level hotel workers are often promoted to the position of bellhop or porter. In the hotel industry promotions usually come from within, meaning existing employees with a good work record have opportunities to advance from entry-level positions. Prospective bellhops and porters can gain that experience by starting out in a small hotel. Most large hotels hire only experienced workers. Many bellhops and porters start out as elevator operators. Candidates should be able to get along well with people and take pride in providing services for others. Hail cabs, and perform other room service duties. Beginners usually receive up to one month of on-the-job training. Most employers prefer to hire individuals with a high school education. To ensure that all porters get a fair share of the work, head porters assign the calls equally among the employees. Head porters maintain employees' time records, conduct interviews, and hire and train employees. The head porter's job is very similar to that of a bell captain. They set up displays for conventions and sales meetings, sweep and mop floors, and dispose of trash. Housekeeping porters do heavy work such as arranging furniture and rolling up rugs. Porters mail important papers and packages for guests and sometimes run errands that take them away from the hotel-buying tickets to a theater or sporting event, for instance.

They deliver luggage to a guest's room on request and, when the guests are prepared to leave, arrange to have the bags shipped and carry them to the loading platform. Like bellhops, baggage porters handle baggage and suitcases. Bell captains give the bellhops their assignments, train new bellhops, record the bellhops' hours for payroll, and handle complaints made to their department. In large hotels bellhops are supervised by a bell captain. They also carry luggage for guests who are leaving. Bellhops may also give guests information about the hotel and local tourist attractions, deliver packages, run errands, and bring food and drink orders to guests' rooms. If any equipment is not working properly, bellhops report this to the maintenance department so that it can be repaired as soon as possible.

#BELLHOP JOB DESCRIPTION HOW TO#

They check the lights, ventilation, and heating and show guests how to use the air conditioner, television, and telephone. Bellhops carry guests' luggage, show guests to their rooms, and make sure that everything in the room is in order.

Bellhop job description